Terms and Conditions

Last Updated: October 2025

Welcome to PDFPal (“we,” “us,” “our,” or “the Service”). By accessing or using our website and services available at https://pdfpal.io, you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully before using our Service.

If you do not agree with these Terms, you may not access or use the Service.

1. Use of Our Services

PDFPal provides online tools that allow users to manage, edit, and process PDF files. You agree to use our services only for lawful purposes and in compliance with these Terms and all applicable laws and regulations.

You agree not to:

  • Upload, share, or distribute content that violates any laws or infringes on any third-party rights.
  • Use the Service to distribute malware, viruses, or other harmful content.
  • Attempt to reverse-engineer, decompile, or tamper with our systems or security.
  • Use automated tools or bots to access or overload our platform.

We reserve the right to suspend or terminate your access if you violate these Terms.

2. Account Registration

Some features of PDFPal may require you to create an account. You agree to:

  • Provide accurate and complete information during registration.
  • Maintain the confidentiality of your login credentials.
  • Accept responsibility for all activities that occur under your account.

We are not liable for any loss or damage resulting from unauthorized access to your account.

3. Payments, Subscriptions, and Refunds

PDFPal offers both free and paid subscription plans. If you subscribe to a paid plan:

  • You agree to pay all fees associated with your chosen subscription plan.
  • Subscriptions automatically renew unless cancelled before the renewal date.
  • You are responsible for managing your subscription and cancelling before renewal if you do not wish to continue.
  • All payments are final and non-refundable, except in cases of unauthorized charges.

For complete details on our refund policy, cancellation process, and subscription management, please review our Return & Refund Policy.

4. Intellectual Property

All content, trademarks, logos, software, and design elements on PDFPal are the exclusive property of PDFPal or its licensors. You may not copy, modify, reproduce, or distribute any part of the Service without prior written permission.

Uploaded documents remain your property. We do not claim ownership of your files. They are processed securely and deleted automatically after a limited period, in accordance with our Privacy Policy.

5. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information.

6. Service Availability and Modifications

We strive to provide continuous, reliable service but do not guarantee uninterrupted access. PDFPal reserves the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.

7. Limitation of Liability

To the maximum extent permitted by law, PDFPal and its affiliates are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

All tools and services are provided “as is” and “as available,” without any warranties of any kind.

8. Termination

We may suspend or terminate your access to the Service at any time if we believe you have violated these Terms or engaged in harmful activity. You may also stop using the Service at any time.

9. Third-Party Links

Our Service may contain links to third-party websites or services. PDFPal is not responsible for the content, policies, or practices of these third parties.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United Kingdom, without regard to conflict of law principles.

11. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the Service after any modifications constitutes acceptance of the revised Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at: support@pdfpal.io